Dealer Synergy and Sean V. Bradley Articles and Interviews

Telephony

Call Monitoring

Stay on Target with TelesynergyTM Call Monitoring

Dealer Synergy’s TelesynergyTM Call Monitoring focuses on keeping your Internet Sales Department on track with the following services:

  • Call Monitoring
  • Call Coaching/Training
  • Call Reporting
  • Email Mystery Shopping
  • Phone Mystery Shopping
 

With our call monitoring package, Dealer Synergy analysts monitor inbound your inbound calls by customers.  Our analysts go over your coordinators performance, grading and commenting the call and send a report to you.


Equipment & Service Consulting

Dealer synergy’s experts can help you get the right equipment and services for your department or evaluate your current services and equipment to provide the highest level of efficiency and savings.


Telco Service Configuration

Dealer synergy expert staff will examine your telephone services and contacts and even source and negotiate the most cost effective services for your dealership.  Leverage the additional call volume your department will create to get the best deal from your service provider.


Phone System Configuration

Dealer Synergy staff will evaluate your current and/or proposed phone system and recommend systems and upgrades that will provide the best ROI and functionality for your operations.  Whether adding to your existing system or moving to a new system, you can rely on Dealer Synergy to provide answers for your phone system needs.