Dealer Synergy will evaluate the different Customer Relationship Management and Internet Lead Management tools available to you. We will then examine each systems strengths and weaknesses and help you select the right one for your dealership. We can also work with your existing ILM/CRM.
Regardless of whether it an existing or new platform Dealer Synergy will perform a complete revamp of your ILM/CRM, including; re-loading Action Plans, Process Aids, & other essential dealership information.
Library of email templates for all stages of the engagement process, including emails designed to escalate the communication from email to phone call, to appointment, to selection and sale.
Did you know that 2% of the customers in your DMS will purchase a car in any given month? It costs far less to mine your DMS for opportunities, than to generate new leads. Plus your customers are more likely to buy than new leads. Repeat buyers close at 60% versus 18% for a fresh up. Let Dealer Synergy help you mine this valuable gold.
Dealer Synergy will facilitate proper lead delivery to your ILM/CRM working with lead providers and your ILM/CRM Company to ensure smooth lead delivery to your system.
Similar to the email templates, we will provide you with the phone scripts for proper lead follow-up. Also, we will create a library of voicemail scripts with Toll Free Numbers to track return call success.
Internet customers have uncommon objections and rebuttals. Dealer Synergy will provide you with a matrix of powerful rebuttals to help overcome the appointment objections you will encounter.
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