First Name:

Dealership/Company:

Email:

Phone:

Dealer Synergy’s Strengths, Weaknesses, Opportunities, and Threats (SWOT) reports are created by our top level managers, former BDC/Internet department Directors.  They understand the dealership culture and environment and are experts in management, process, ILM/CRM, training, HR and interdepartmental relations.  SWOT reports are created on a monthly and quarterly basis. 

Dealer Synergy metrics reports give you the information to gauge your performance and manage your department.  We pull your information from your CRM/ILM and give you the analysis and numbers you need on a monthly and quarterly basis.

Like our SWOT reports, Dealer Synergy trend reports are created by our top level managers, former BDC/Internet department Directors.  They understand the dealership culture and environment and are experts in management, process, ILM/CRM, training, HR and interdepartmental relations. We evaluate all identifiable trends to help you manage your department and dealership. 

Dealer synergy analysts conduct a review of each coordinators performance every month.  Areas of evaluation include call monitoring and mystery shopping results, individual metrics and use of CRM/ILM and adherence to best practices.